Privacy Policy

AfriSchool 360 Privacy Policy

Effective Date: 1 June 2025

AfriSchool360 (“we”, “our”, or “us”) is committed to protecting the privacy and data of our users. This Privacy Policy outlines how we collect, use, store, and protect information when schools, students, teachers, and parents use the AfriSchool360 School Management System (“Platform”).

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. School Information

  • School name, registration number, address, email, contact person

  • Payment and subscription details

b. User Information

  • Students: Name, age, class, academic records, attendance, guardians' contact details

  • Teachers: Name, subject, qualifications, work history, attendance

  • Parents/Guardians: Names, contact information, linked student records

  • Admins: Login credentials, role-based permissions

c. System Usage Data

  • Login history, IP address, browser type, device information, activity logs

d. Communication Data

  • Messages sent via internal platform features (e.g., announcements, chats)

2. How We Use Your Information

We collect and process data for the following purposes:

  • To register and manage schools and user accounts

  • To provide core features: attendance, exams, assignments, communication, etc.

  • To generate reports and insights for academic performance

  • To provide customer support and respond to inquiries

  • To monitor system usage for analytics and improvement

  • To send important updates, alerts, or service notifications

3. Data Sharing and Disclosure

We do not sell, trade, or rent personal information. Data may be shared:

  • With authorized school administrators

  • With third-party service providers who assist in hosting, support, or analytics (under strict confidentiality agreements)

  • When legally required by government, courts, or regulatory authorities

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (HTTPS/SSL)

  • Role-based access control

  • Secure hosting environments and regular backups

  • Audit logs to monitor access and changes

However, no online system is 100% secure. Users are responsible for keeping their passwords confidential.

5. Data Retention

We retain data as long as:

  • The school account is active

  • Required by law or educational regulations

  • Necessary to resolve disputes or enforce agreements

Schools may request data deletion upon closure of their account, subject to confirmation and final settlement.

6. User Rights

Depending on your role (student, teacher, admin), you may:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion of specific data (subject to school approval)

  • Opt out of non-essential communication

Requests can be made via your school administrator or by contacting our support team.

7. Children’s Privacy

AfriSchool360 is designed for use by schools and educational institutions. We do not directly market or provide services to children under 16 without the oversight of their school or legal guardian.

8. Cookies and Tracking Technologies

We may use cookies and similar tools to:

  • Maintain login sessions

  • Improve system performance and user experience

  • Track platform usage for analytics

You may disable cookies via your browser settings, but this may affect system functionality.

9. International Data Transfers

Data may be stored or processed on servers outside your country. We ensure that all international data transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this policy from time to time. Schools will be notified of significant changes via email or dashboard alerts. Continued use of the Platform after such updates constitutes acceptance of the changes.

11. Contact Us

For any questions, concerns, or data-related requests, contact:

Email: support@afrischool360.co.za 
Phone: +27 (0) 67 073 8090
Website: https://afrischool360.com | https://afrischool360.co.za 

By using AfriSchool360, you acknowledge that you have read, understood, and agreed to this Privacy Policy.